FAQs
1. How can I contact you?
You can contact us by sending an email to jetblissco@gmail.com. We strive to respond to all inquiries within 24 hours.
2. Where are products shipped from?
Our products are shipped from various locations depending on the supplier. We work with trusted suppliers from around the world to ensure the best quality and variety for our customers.
3. Can I get a refund on my products?
Yes, we offer a 30-day return policy. If you are not satisfied with your purchase, you can request a refund within 30 days of receiving the item. Please refer to our refund policy for more details.
4. How long does shipping take?
Shipping times vary depending on the product and the destination. On average, it takes 7-20 business days for orders to be delivered. Please note that due to the current global situation, there may be some delays beyond our control.
5. Do you offer international shipping?
Yes, we offer international shipping to most countries. However, please be aware that customs fees and import taxes may apply depending on your location. These fees are the responsibility of the buyer.
6. Can I track my order?
Yes, we provide tracking information for all orders. Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment.
7. What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept payment through PayPal for added convenience.
8. Are your products safe to use?
Yes, all our products undergo strict quality control measures to ensure they meet safety standards. We work with reputable suppliers who prioritize the safety and well-being of our customers.
9. Can I cancel or change my order?
Once an order has been placed, it cannot be canceled or changed. We strive to process orders quickly to ensure timely delivery to our customers. If you have any concerns or need assistance, please contact us as soon as possible.
Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To start a return, please contact us at jetblissco@gmail.com. Please refer to our refund policy for more information on the return process and eligibility.